Build smarter.
Automate more.
Grow faster.
AI receptionists, business automation and websites for small businesses. Based on the Gold Coast and working with businesses across Australia, we connect your enquiries, systems and follow-up around the way you work.
Your business shouldn't be held together with manual tasks.
Most businesses don't need more software. They need fewer things falling through the cracks.
Missed calls
Missed calls can mean missed opportunities to help a customer.
Slow lead response
A quicker, useful response helps keep an enquiry moving.
Repetitive administration
Your team buried in tasks a system could handle.
Disconnected software
Tools that don't talk to each other.
Forgotten follow-ups
Opportunities slipping through the cracks.
Poor communication
Slow, inconsistent customer responses.
Manual bookings
Time lost to back-and-forth scheduling.
Inefficient systems
Internal processes that drain the business.
We find the bottlenecks
We map where time, leads and revenue are leaking.
We build the solution
Practical systems designed around how you actually work.
We automate the repetitive work
So your team focuses on what actually grows the business.
Meet your next employee.
AI employee roles we can scope around your business. Features depend on the agreed build, your software and completed integrations; these are not off-the-shelf subscriptions.
Reception Ninja
An AI receptionist configured to answer enquiries, capture customer details and request callbacks. Booking integrations are scoped separately.
- Inbound call handling
- Enquiry handling
- Customer detail capture
- Callback requests
Sales Ninja
Responds to leads, answers questions and follows up opportunities until they're ready.
- Instant lead response
- Lead nurturing
- Opportunity follow-up
- CRM updates
Office Ninja
Handles repetitive administration, customer communication and workflow tasks.
- Admin automation
- Customer comms
- Workflow tasks
- Document handling
Support Ninja
Provides fast customer support and escalates issues when a human is needed.
- Instant support
- Issue triage
- Smart escalation
- Knowledge base answers
Manager Ninja
Surfaces business information, reporting, alerts and operational insights.
- Live reporting
- Alerts & flags
- Operational insights
- Performance summaries
Built to fit your existing systems.
AI employees integrate with the tools you already use — you don't need to throw everything out and start again.
Explore AI ReceptionHow it connects
MEET MIA.
A real AI receptionist built to answer calls, handle enquiries and take action inside a business.
Mia isn't a prerecorded phone menu or a basic chatbot. She can have natural conversations, capture customer requests and support a callback workflow. Ask for a demonstration of her current setup; appointment booking and further integrations are still being developed.
MIA
AI Receptionist
Capabilities
- Natural voice conversations
- Answers incoming enquiries
- Captures customer information
- Qualifies leads
- Requests callbacks
- Business integrations scoped individually
- Future appointment booking capability
Four ways we move your business forward.
Not software sales. Practical systems built around the problems you actually have.
AI & Automation
AI employees and intelligent automation that take care of the work that slows your business down.
- AI voice receptionists
- AI customer service agents
- Lead qualification & follow-up
- Email & SMS automation
- Custom AI integrations
Business Systems
Workflows, CRM and operational systems that connect your business into one clean engine.
- Workflow design
- CRM implementation
- Process improvement
- Software integrations
- Digital transformation
Websites & Digital
High-converting websites, portals and applications that actually do something for the business.
- High-converting websites
- Landing pages
- Customer portals
- Online booking systems
- Business applications
Marketing & Growth
Lead generation, visibility and follow-up systems built to bring in customers consistently.
- Lead generation
- Google visibility
- Digital advertising
- Review generation
- Sales funnels
From problem to working system.
A clear process, not a black box. You always know what we're building and why.
Discover
We learn how the business operates and identify the biggest opportunities.
Design
We map the systems, technology and automation required.
Build
We create, integrate and test the solution.
Optimise
We monitor performance and continuously improve the system.
A real business ecosystem.
We don't just advise businesses. We build and run them.
Carpet Ninja & Pest Control
Professional carpet cleaning, pest control and property services.
Visit Website
Ninja AI — AI Employee Platform
AI employees and business automation systems.
Enquire About This BusinessWe build systems for real businesses.
We come from practical business experience — not from selling technology to people who don't need it.
Real business experience
We come from running real operations, not just selling software.
Practical automation
Automation that solves an actual problem, not tech for its own sake.
Technology without the nonsense
Plain talk and systems that work. No buzzword theatre.
Built around your business
We fit the system to you, not the other way around.
Scalable systems
Built to grow with the business, not break under it.
Ongoing improvement
We keep watching, tuning and making it better.
Real work, in progress.
Selected projects we're building right now — no invented numbers, just what's actually being developed.
Building a 24/7 AI Receptionist
Challenge
Capture customer enquiries, reduce missed opportunities and create a more automated customer journey.
Solution
A conversational AI receptionist connected to business automation using voice AI, n8n and existing business systems.
Current capabilities
- Natural customer conversations
- Lead information capture
- Callback workflow under development
- ServiceM8 integration in development
Let's find out what your business could automate.
Request a strategy call and we'll look at how your business currently operates, where time or leads are being lost, and what technology could realistically improve it.
Request a strategy call
Tell us when you are available; we will confirm a time.
A practical first conversation
Tell us the task that takes too much time, the software you use and what you want to improve. We will discuss the options and confirm the scope before proposing a build.
Prefer to talk now?
Call UsStart the conversation
Tell us a bit about your business.
Built by people who run real businesses.
Ninja Business Solutions isn't a consultancy that learned automation from a slide deck. It comes from running operations, fixing the same problems you have, and building the systems that actually fixed them.
Founder
Chris Jones
I built Ninja Business Solutions from hands-on experience running service businesses on the Gold Coast. Through Carpet Ninja and our other ventures, I work with the same everyday challenges our customers face: answering enquiries, organising jobs and finding time to grow. NBS brings that practical experience to websites, business systems and AI automation, starting with a clear problem and building a solution around it.
Practical thinking on AI, automation & growth.
Guides, articles and resources for business owners who want to use technology without the hype.